“the material has changed from the silky smooth silicone i got 2 years ago (same band). I have been calling and leaving messages with Cust Service for 3 weeks since it arrived. no one answers the phone or returns the call or writes back. C. Service is a 0.”
Thank you for being a customer of Barton Watch Bands. We're sorry the material of your item is not quite what you expected. We strive for customer satisfaction and value your feedback to help us improve. We also apologize for the slow customer service. We are working towards a better process and your comments help us improve.
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
“This was a direct replacement purchase. One of the two strap retainers broke, and a single retainer slides too much to retain the end of the strap. (I probably got 18-24 mos. out of the first strap.). I bought again because overall the strap is very durable, flexible and waterproof.”
