Thank you for your feedback, Shonna.
I’m sorry to see that you had a bad experience that was not the level of quality we strive for. I apologize for any inconvenience this may have caused you.
Please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“I love this band! I searched several web sites looking for a black band with a rose gold buckle to match the rose gold around my Samsung Galaxy 3 ladies watch. It came with 2 sizes, I'm using the smaller one which has plenty of hole sized to choose from. The band itself has a little texturing to it which is nice. It was very easy to switch out the old band and add this one. It's a nice thickness, not too thick and not too thin. I'd buy from Barton Watch Bands again.”
“I received the wrong size, not sure if it was my mistake, but reaching out to see if I can possibly get an exchange and no answer, sent an email and still haven’t heard back, so I give 1 star for the poor customer service.”