“The product is good. But i ordered it on 2 Dec 2021. Arrived on 19 Jan 22. Your good product is being let down by your logistical solution. I would not consider buying from you again purely due to the unreasonable delivery time.”
Thank you for being a Barton Watch Band customer. Shipping is out of our control and that can cause regrettable delays in delivery and even lost orders. But we strive for customer satisfaction and value your feedback to help us improve our process. And we want to make sure we resolve your issue.
For a refund or exchange, please visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Bands Team
“The strap is fine but it took forever to get here. I wrote at least three emails inquiring about the tracking number and ended up talking to a moron that wouldn't send the two seconds needed to read my messages so he could actually help me! There is lots of companies selling watch straps I wouldn't be using Barton from here on in.”
“My bad but measuring difficult. I feel like three bears. The first 19 mm was too small. Measured again. 21 mm too big. I do not have the heart to try again. I now have three cute little worthless straps sitting by my right hand. 2 x 21 mm ( one leather ) and 1x19 ( silcone?)
Anyway if anyone wants them and will pay postage I wills end them to you”
“Band is great. Quality is superb.. Only problem is shipping if you do not use DHL shipping. We have to wait more than 2-3 months for bands to reach Eastern Europe.”
