“It took more than 2 months for me to receive my order as Barton made a mistake of sending the wrong order to me the first round. However after my complaint, they quickly sent me the right order, however due to the slow mail delivery, I only receive the item almost 1.5 months after they sent out the order the second time.”
Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and that sometimes creates regrettable delays in delivery times, or even lost orders. But we certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve.
If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“Almost the best service I've ever received. The post was a challenge to me in Au, but they fixed it fast. The band it self is top notch and functional. Thanks Barton Team.”
“So far so good. I do wish the band was a little thicker. I got the "two-tone" black/red and it would be nice if the red color underneath went all the up the side edges of the band. The red disappears when wearing the band. The band is comfortable and the quick-release is a great idea.”
