Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and that means sometimes this causes regrettable delays in delivery times or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process.
If you never received your order, please email our support team again at info@bartonwatchbands.com.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“Very pleased initially, the strap looked great, but the silicone layers separated within two week. The buckle became detached. The strap lasted less time on my watch than it took to arrive!”
Hey Daniel, Sorry to hear your band has torn. We encourage you to shoot us an email at info@bartonwatchbands.com as all of our products and purchases carry a 100% satisfaction guarantee within the first year of purchase and we're happy to help make things right.