Russell, you’re officially a Barton pro! Having a rotation of 5 or 6 bands is the best way to keep things fresh. We’re so glad the quality and craftsmanship have remained consistent across your entire collection. Thanks for the incredible loyalty!
Hi Daniel, we’re sorry to hear the band didn’t quite feel like the right value for you. We always want our customers to feel like they got exactly what they paid for, so we sent an email offering an exchange or a full refund. We haven't heard back yet, but the offer is still on the table whenever you're ready!