“The watch band was purchased to replace the one that came with my Citizen Corso. It was a perfect choice and looked great with the watch. The pin design makes it extremely simple to install the band. Shortly after purchasing the band, I noticed that a section of the band was fading (this is an area that is exposed to the sun when playing golf0 The remainder of the band retained its original color. I contacted Barton customer service who responded very quickly and followed up with a new band. Barton's service is exceptional!”
“Ordered three weeks ago and still not received. With only 5 days until Christmas I’m worried I won’t receive it in time now. Contacted customer service and never received a response”
Thank you for your feedback.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
