“I ordered a watch band on December 9. I have not received it yet as of today, January 11. In the meantime, I have received at least 21 emails from Barton trying to get me to buy other stuff.
Today I also got an email asking me to rate my purchase. How could I possibly give my purchase a good rating if I have not received it?
I checked my order page on the Barton website, and it says that "We’ve accepted your order, and we’re getting it ready." And UPS has no estimated delivery date.
I get that with Omicron, things are delayed. But why ask me to rate my purchase if you haven't sent it?”
Thank you for being a customer of Barton Watch Bands. We're sorry you never received your order. Shipping is out of our control and so sometimes it causes regrettable delays in delivery time, even lost orders. We strive for customer satisfaction and value your feedback to help us improve. What you received was probably an automatic message. But we want to make sure this issue is resolved.
If you need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
“With out a doubt, these alligator bands are an amazing value for money. Quality materials, size is as advertised, colors spot on and best of all it’s not going to break the bank.
Thank you Barton!!”
