“It took more than a month to get this item shipped to me. Then after I finally received I received the class separately a week later! Communication was poor at best. The watch band looks nice but most likely will not order from this company again!”
Thank you for being a Barton Watch Band customer. We're sorry you waited so long for your order to arrive. Shipping is out of our control and sometimes that means there are regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process.
If you'd like a refund or exchange, visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Team
Thank you for your feedback, Aubrey.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
