Thank you for being a Barton Watch Band customer. We're sorry your item was never delivered. Shipping is out of our control and sometimes that means a delay in delivery times or even a lost order. We strive for customer satisfaction and value your feedback to help us improve our process.
If you'd like a refund or exchange, visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. Please email our support team at info@bartonwatchbands.com for any further concerns.
The Barton Watch Team