“Barton Watch Bands customer service has really fallen off since they relocated from Austin to Dallas. I've ordered 10 - 12 bands from them while they were in Austin, always got what I ordered within 2-3 business days, standard shipping.
With this order, it took them two weeks and two days to ship one of the two bands I ordered, and nobody is responding to my inquiries as to when I will receive the second band. Upon ordering, I started getting spammed with promotional emails, usually 1 - 2 per day until I unsubscribed.
Don't know when I'll get my second band, the black silicone with black buckle. It's likely to become the band I install on my new watch. For now, I'm using the NATO style strap that came with My BigIDesign Ti black Solar watch, as it is less bulky than the Barton Watch Bands Elite Nylon Nato.”
Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and that can regrettably lead to longer than expected delivery to customers. Please email our support team at info@bartonwatchbands.com about these issues as well. We are working on streamlining our process and your feedback will help us improve.
We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“First time purchasing a NATO watchband, and I am glad I picked Barton. Excellent product at a fair price, looks good with my Hamilton military style watch. Will be purchasing more in the future.”
