“Received one of the two straps I ordered. The one I received didn't fit my watch (strap was too thick). Also, the watch tool I received was bent. Tried to order replacements but customer service was so bad I just had them refund me for the strap I didn't get and I ate the cost of the other strap and the watch tool.
Ordered replacements from watchstrap tailor and was really impressed with quality. A smidge more expensive but way better quality and much better customer service.”
Thank you for being a Barton Watch Band customer. We're sorry some of the items you ordered were damaged and had problems with exchanges. We strive for customer satisfaction and value your feedback to help us improve our process.
Let's try again -- please arrange for a refund or exchange at our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Bands Team
“I love the watch strap but where the strap doubles up into the buckle I think it's too thick and digs into my wrist. If the strap wasn't so thick it'd be perfect!”
