“I ordered 3 watch bands, paid for 3 watch bands, and after 3 months have received only 1 watch band. NOT A VERY GOOD RECORD. Ill will seek another for the two remaining nylon watch bands I require..
William D. Borum, Colonel US Army, Retired.”
Thank you for being a customer of Barton Watch Bands. We're sorry you have not received your full order. Clearly we need to resolve this situation. We strive for customer satisfaction and are making strides to improve the process thanks to comments like yours.
Please email these details to our support team at info@bartonwatchbands.com. They should be able to track this order and find out what happened.
And if you simply need a refund or exchange, you can visit our returns portal here:
https://returns.bartonwatchbands.com/
We hope that you will return to visit Barton Watch Bands to see the new products we have to offer in the future.
The Barton Watch Band Team
“Received one of the two straps I ordered. The one I received didn't fit my watch (strap was too thick). Also, the watch tool I received was bent. Tried to order replacements but customer service was so bad I just had them refund me for the strap I didn't get and I ate the cost of the other strap and the watch tool.
Ordered replacements from watchstrap tailor and was really impressed with the quality. A smidge more expensive but way better quality and much better customer service.”
Thank you for being a Barton Watch Band customer. We're sorry some of the items you ordered were damaged and had problems with exchanges. We strive for customer satisfaction and value your feedback to help us improve our process.
Let's try again -- please arrange for a refund or exchange at our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Bands Team
