Timothy, we’re sorry to hear the hybrid strap didn't live up to your expectations. We put a lot of thought into our hole spacing to try and accommodate everyone, but we clearly missed the mark for you. We appreciate the honest feedback and will take it back to the design table.
“Great service returning it but the band wasn’t good for me. To stiff and more importantly the spring bars too thin and poorly fit my Rolex explorer ii”
Thank you for your feedback, Frank.
I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
