“Thus far I am experiencing a very satisfactory response and outcome from BWB. I would definitely purchase more Watch bands in the near future.
Thank for your personable and caring response.”
“This watch band got placed with my order though I did not order it. I immediately called the company (3) times and left messages in hopes to get the band taken off the order before it was shipped. I sent (2) emails as well prior to shipment. No one had the curiosity to call me back nor respond to my emails.”
Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and that sometimes creates regrettable delays in delivery times, or even lost orders. But we certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve.
If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
Thank you for your feedback, Morgan.
I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
