“Despite the high price tag this watch band looked great online. Delivery took a very long time, but it finally arrived. I started using it but the leather ripped shortly after and I developed a rash because the leather is unable to manage the sweat from activity. I returned the product and Customer services promised a refund but after numerous friendly follow-up emails over 4 months, no replies and no refund. If you have an active watch then my advice would be to look elsewhere.”
Thank you for your feedback, Brendon.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
