Thank you for being a customer of Barton Watch Bands. We're sorry that your item is not quite what you expected. Your band should soften with time and use. We value your feedback on our products and comments like yours help us improve.
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
“The strap is okay (a bit thin) but not as good as the silicone one I have from Barton. The biggest problem with Barton is their customer support which is extremely slow to respond (though helpful when they eventually do reply).”
Thank you for your feedback, Mark.
I’m sorry to hear about your experience and that our product didn’t meet your expectations and our service didn't meet the level we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“Great company and product. I have a 9 3/4'' wrist and the long is perfect for me. The first band I received was the standard instead of the long. After a quick and easy process not only was the correct band sent but a refund issued for the purchase (-shipping for the first band). The replacement band was shipped quickly and is exactly what I needed for my big wrist. It also looks great. Thank you for your quick and professional service. I will diffidently order more for this company.”
“My favorite leather band so far. A great value again for the money. I should have ordered the standard length instead of the long for my 7 inch wrist. :)”
