Thank you for your feedback, Matt.
I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of service we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“Extremely impressed with Barton Watch's customer service. I order the wrong watch band size and Barton Watch sent me a new band size that worked perfectly for my watch. Will definitely purchase bands from Barton in the future.”