“Nowhere in the description, did it say that the espresso leather watch band was suede leather. I am extremely disappointed, and will. never buy another Barton Product!”
Hi Chuck, we sincerely apologize for the disappointment. While our Espresso leather isn't technically a true suede, it does have a very unique, brushed finish that can certainly feel like it. We completely understand the confusion and have flagged this for our web team to make the description much clearer. We reached out via email to offer an exchange for a smoother finish that better suits your style!
“I REALLY like this watchband! I hardly feel it on my wrist...it fits perfectly, and looks fantastic! The band came quickly and was packed well...I also like the quick-release device...it made installation a lot easier...I recommend these watchbands, people!”
“It looks fine, reasonably priced, but the interior part of the band is irritating my wrist. I’m hoping it just needs to be “worn in” so to speak and it will stop.”
Thank you for being a customer of Barton Watch Bands. We're sorry that your recent purchase was not quite what you expected. Hopefully in time and use the band will soften and not irritate your wrist.
If it remains a concern and you'd like an exchange or refund, please email our support team again at info@bartonwatchbands.com.
We value your feedback and we hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“Website color swatch was misleading. Gunmetal was shown as gray. From name and color swatch I expected a matte gray metal like a gun but the actual buckle was a shiny pewter.”
Thank you for your feedback, Charles.
I’m sorry the color of your item didn’t meet your expectations. We strive to post the most accurate product images and info we can on our website. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
