Thank you for being a customer of Barton Watch Bands. We're sorry that you've had such a disappointing experience with our customer service. We strive for your satisfaction and are making improvements, thanks to comments like yours.
Please email our support team at info@bartonwatchbands.com so that we can address your issue.
We hope that you will return to visit Barton Watch Bands to see the new products we have to offer in the future.
The Barton Watch Band Team
“The seller of the watch mistakenly stated the band width was 21mm. It really is 19mm. The product is fine and I’m keeping it to use in another application, and ordered another band of the right size from Barton, which will be delivered soon.”