“The wrong watch band was shipped to me. The customer service phone number on the company website is no longer in service. I emailed Barton today for a correct replacement and a prepaid return label to use to send the incorrect watch band back. I will see how long this process takes.”
Thank you for being a customer of Barton Watch Bands. We're sorry that you received the wrong item. We are working to improve customer service, based on reviews like yours. As far as shipping, that is out of our control and that can regrettably lead to longer than expected delivery to customers.
Please email our support team at info@bartonwatchbands.com if this issue does not get resolved soon.
We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
