“The first order came wrong. You guys sent me a new package and it it still wrong.
I don’t know how navy blue with white stitching turns out to be white with white stitching!!
And to this day, not even an email or a call acknowledging the mistake…twice !”
Thank you for being a Barton Watch Band customer. We're sorry received the wrong product. We appreciate your feedback as it helps us to improve our products and our services to the customer. We certainly want to make sure you get the item you ordered.
Please email our support team at info@bartonwatchbands.com for an exchange or refund. We hope you will return to Barton Watch Bands so that we can offer you better service, and to see what new products we have in the future.
The Barton Watch Band Team
“Tha watch I was sent is white and not Navyblue as indicated here. I reached out to customer service and no one has acknowledged the mistake and the action to be taken by you for follow up.”
Thank you for being a customer of Barton Watch Bands. We're sorry that you did not receive the item you ordered. And we are sorry that you have not heard from customer service to correct this. We are streamling our process to improve it. Would you please email our support team at info@bartonwatchbands.com again? We certainly want to correct the issue.
We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
