“I rated this item "Poor" because the pins are defective. They do not stay in the watch's pin- holes; and the band kept falling off. (Note: I do know how to secure a quick-release band. But the pins on this particular band were not well made.)”
Thank you for being a customer of Barton Watch Bands. We're sorry that the quality of the item you ordered was not quite what you had hoped. We strive for customer satisfaction and comments like yours help us do that.
Any time you need a refund or exchange, you can visit our returns portal here:
https://returns.bartonwatchbands.com/
For any further concerns, please email our support team at info@bartonwatchbands.com.
We hope that you will return to visit Barton Watch Bands and see if any new products we have to offer will earn back your business in the future.
The Barton Watch Band Team
