“I was very disappointed in the watchband
I was offered a similar one at a jewelry store for $15.00.
The watch was a gift from someone special.
I need to find one that is much thicker in dark brown leather.
If you have any available please forward a copy of it to me.
Gerard Fadell”
Thank you for being a customer of Barton Watch Bands. We're sorry the item you ordered was not quite what you expected. We strive for customer satisfaction and value your feedback to help us improve.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
For any further concerns, please email our support team at info@bartonwatchbands.com.
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“Never even got my order. I selected 2 day shipping and UPS apparently shoved it off onto the USPS. Order got lost. Customer service was a joke. Never going to consider this company again. Going spread negative word of mouth to others so they don’t make the same mistake.”
Thank you for being a Barton Watch Band customer. We're sorry you've had such difficulty receiving your order. Shipping is out of our control which means that sometimes this causes regrettable delays in delivery times, even lost orders. Your situation sounds terrible and should not have happened. We strive for customer satisfaction and value your feedback to help us improve our process.
If this issue remains unresolved in any way, please email our support team at info@bartonwatchbands.com so we can figure out how to make this right. For a refund or exchange, visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Bands Team
Thank you for your feedback, Ronnie.
I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
