“White leather is not the same color as displayed online, much more cream colored, should be labeled as "off white" at very least. Item ordered 9/11 with 2-3 day shipping but didnt arrive until 9/22. Expedited shipping charge was refunded however, this didnt make the gift any less late for the recipients birthday. Will not be reordering additional colors as originally intended. These are the reasons the overwhelming migration toward online commerce is inferior to in person shopping.”
Thank you for your feedback, Jason.
I’m sorry to hear about your experience and that our product didn’t meet your expectations, nor did our staff give you the level of quality we strive for. I apologize for missing your timeline on the birthday gift and any inconvenience this caused you. That had to be frustrating.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
