“Purchasing the watch band was relatively easy. It took a few weeks to arrive. The band is good quality and does fit my watch but the pins keep coming out and it has fallen off my wrist a few times now so I think I will have to change it back to the old band. Very disappointing.”
Thank you for being a Barton Watch Band customer. We're sorry the item you ordered wasn't quite what you expected and gave you trouble. We strive for customer satisfaction and value your feedback to help us improve our process.
For a refund or exchange, please visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Bands Team
Thank you for your feedback, Debbie.
I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“This is so comfortable that I forget I'm wearing the watch. While my Garmin's original silicon band seemed fine, the synthetic material would make my skin icky but I thought it would be the same with any watch band. This natural leather feels so much nicer. I wish I had bought it from the start! I have a fairly small wrist and it fits me fine.”
