“Looks good, but doesn't feel like it's going to last long. I question the quality of the leather but you can't expect too much at this price point. Not disappointed but not blow away.”
“The watchband I received looks nothing like the picture on the website. Instead of a weathered brown leather, it looks more like yellow (ugh) and feels like plastic. Extremely disappointed.”
Thank you for being a Barton Watch Band customer. We're sorry that the product you received is not of the color or quality that you expected. We try to provide the most accurate product info and images we can on our website. However, we strive for customer satisfaction and value your feedback to help us improve our process.
If you would like to exchange the band for another or get a refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
“I am very pleased with my weathered brown leather band. It perfectly complements my Timex chronograph which unfortunately came with an ugly band. I learned that it is important to carefully measure the band width needed. I purchased a band too narrow and had to exchange it for a wider band which Barton was quick to accommodate.”
Thank you for your feedback, Denys.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team