“I purchased this wristband for a friend for Christmas, but I I ended up getting the wrong size. When I reached out to Barton watches about it, they were initially great; and sent me the right one. That was over a month ago. I have sent many emails inquiring about the whereabouts of the replacement, and no response. I even contacted UPS, who told me to contact the seller.
If you want to wait months for a watchband, this is the company for you!”
Thank you for being a Barton Watch Band customer. We're sorry that there has been such a delay in receiving your order. I'm sure that's extremely frustrating. Shipping is out of our control and that sometimes can cause regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process.
Please email our support team again at info@bartonwatchbands.com so we can make sure this issue is resolved.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
