Thank you for being a customer of Barton Watch Bands. We're sorry that you've had issues with your order. We make every effort to improve our products based on customer responses like yours. As far as shipping, that is out of our control and that can regrettably lead to longer than expected delivery to customers.
We strive for customer satisfaction and value your feedback. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
If you have any further questions or need a replacement, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team