“Despite being listed as a 20mm band fitting, the thickness of the leather was far too thick in diameter around the connection point to fit in socket for either watch I intended it for one of the two strap parts. One fit fine, the other seemed sewed incorrectly and was just too bulky.”
“not stoked on the new watch band, it took a really long time to arrive. and it’s not the color that it looks like in the photo. and of course it’s too big for me!”
Thank you for your feedback, Steven.
I’m sorry to hear about your missing order. Shipping is out of our control which can sometimes cause regrettable delivery delays and lost orders. But that's still no excuse for a poor experience or a staff that didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Several months have gone by since you posted this, so I certainly hope that you did eventually get your order or were able to successfully arrange for a refund.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“Excellent quality and feel to the band, not too stiff and I was surprised to see each band comes with the pins already in place. Very pleased with the purchase.”
