“Ordered almost a month ago. They said it shipped 3 weeks ago but provided no tracking information. It has still not arrived. I contacted customer service and they never responded. Do not buy their products. You will get ripped off and they won't even care enough to respond. I want my money back but can't even get that as they refuse to respond.”
Thank you for being a Barton Watch Band customer. We're sorry you waited so long for your order to arrive. Shipping is out of our control and sometimes that means there are regrettable delays in delivery times, or even lost orders. We also regret the problems you've had contacting customer service. That had to be frustrating. We strive for customer satisfaction and value your feedback to help us improve our process.
If you'd like a refund or exchange, visit our automated returns portal:
https://returns.bartonwatchbands.com/
If this issue is still unresolved, please email our support team at info@bartonwatchbands.com. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Team
