Thank you for being a customer of Barton Watch Bands. We're sorry the color of the product is different than you expected. We strive to provide the most accurate product info and visuals possible on our website. However, we do make every effort to improve our products based on customer responses like yours.
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
If you have any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
“Unfortunately, I have yet to receive my band and have not been able to get a reply from customer service in response to the issue. So far, I can’t give the band a rating but the lack of response from customer service has earned a 1 star review. If I ever hear back or receive the band, I will update this review.”
Thank you for being a Barton Watch Band customer. We're sorry that you haven't received your order and have had such a disappointing response from customer service. Shipping is out of our control and that sometimes can cause regrettable delays in delivery times, or even lost orders. But we certainly want to resolve your issue. We strive for customer satisfaction and value your feedback to help us improve our process.
Please email our support team again at info@bartonwatchbands.com and let's find out what happened.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“I ordered my new watch band from Barton on 3rd September. It’s now 15th October and Barton have asked for a review but I’m still yet to receive the watch band! I hope it’s good and arrives in the near future; 6 weeks wait and no sign of it doesn’t seem right!”
Thank you for your feedback, Otto.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“I like the band a lot. It looks great with my new Samsung Galaxy watch. My only negative comment would be that the band seems just a bit too thin compared to the pictures online. Otherwise, it's nice and good quality leather.”
“The band is very thin and althought it is said to be leather, it has a very plastic feel to it. However, it was only $25 so I suppose I should not expect too much.”
