Thank you for being a Barton Watch Band customer. Shipping is out of our control and that can cause regrettable delays in delivery and even lost orders. But we are also sorry you had such a disappointing customer service experience. We strive for customer satisfaction and value your feedback to help us improve our process.
For a refund or exchange, please visit our automated returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. For any further concerns, please email our support team at info@bartonwatchbands.com.
The Barton Watch Bands Team
“I would like to review my purchase but can't as I still haven't received it. Almost 6 weeks now and it's still nowhere near. I send small packages around the world daily with my business without issue. Not sure why Barton can't?”
Thank you for your feedback, Paul.
I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“This band was extremely high quality and the fit was great! Unfortunately, I was hoping for something a little thicker. I believe thicker straps fit a little better with a "hefty" watch like the Galaxy S3 Frontier. Otherwise, shipping was fast, the product was high quality and their customer service was outstanding. I highly recommend this company!”
