“I had a leather nato strap on my Seiko Sport diver and was not to thrilled with it. But, your weathered brown leather strap looks great. Smells like leather should.”
Thank you for being a customer of Barton Watch Bands. We're sorry you never received your order. Shipping is out of our control and so sometimes it causes regrettable delays in delivery time, even lost orders. We strive for customer satisfaction and value your feedback to help us improve.
If you need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
Posted 1 year ago
Thank you for being a customer of Barton Watch Bands. We're sorry you never received your order. Shipping is out of our control and so sometimes it causes regrettable delays in delivery time, even lost orders. We strive for customer satisfaction and value your feedback to help us improve.
If you need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future. If you have any further questions, please email our support team at info@bartonwatchbands.com.
The Barton Watch Band Team
“I received the package, but there was no weathered Brown leather 22mm watch band in the package. The package was empty.
So, please send the weathered brown watch band as ASAP.
Thanks,
T. Laron Hamilton
805 216-6675”
Thank you for being a customer of Barton Watch Bands. We're sorry you had such a disappointing experience. Of course you should never receive an empty package! We strive for customer satisfaction and value your feedback to help us improve.
We've made changes to our location and our customer service process, and we want to make sure that outstanding problems like this have been resolved. Do you still need to resolve this issue? If so, please email our support team again at info@bartonwatchbands.com. We want to make sure we've fixed the problem.
If you simply need a refund or exchange, visit our automated returns portal here: https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“With a ‘weathered’ band and stainless clasp, particularly given the photo, I was not expecting a polished stainless. It doesn’t fit the style, it should be brushed as the picture suggests.”
Thank you for your feedback, Tom.
I’m sorry to hear about your experience and that our product didn’t meet your expectations. I apologize again for any inconvenience this caused you. We strive to post the most accurate product images and info as possible on our website.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
