“I ordered the brown leather with Rose Gold clasp and a navy band with stainless clasp. I received the brown leather with stainless instead of rose gold and the navy is back-ordered. I love the bands and the leather quality, but there's obviously a quality control issue in the order processing.”
Thank you for your feedback, Mike.
I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
