“Item arrived broken, the spring bar for holding strap onto case was broken. Very disappointed. Shipping did take a while but I can understand that with all the current events.”
Thank you for being a customer of Barton Watch Bands. We're sorry that you received a damaged product. Please email our support team at info@bartonwatchbands.com to make sure you get your refund.
Shipping is out of control and so unfortunately that can cause regrettable delays in delivery times.
We strive for customer satisfaction and value your feedback to help us improve. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
Thank you for being a customer of Barton Watch Bands. We're sorry your item is not fitting as you need it to. Please email our support team at info@bartonwatchbands.com about this issue and they may have suggestions or exchange the band for a better size or style.
We strive for customer satisfaction and value your feedback to help us improve. We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“You have to be kidding me. You ask for a review for a product you have taken payment for, have not shipped, and have not responded to three emails and three phones about. NEVER BUY FROM BARTON.”
Thank you for being a customer of Barton Watch Bands. We're sorry you never got your order, and that you received such poor customer service. We certainly need to resolve this problem. We strive for customer satisfaction and value your feedback to help us improve our process.
If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
“The band is made of good quality material but the head is too thick. After much effort attaching it, the band immediately pops out. I will go back to an Elite Silicone.”
Thank you for your feedback, Saul.
I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
Thank you for your feedback, Jose.
I’m sorry to hear you had some difficulty with our product. I apologize for any inconvenience this caused you.
Any returns can be done through our returns/exchange portal here - https://returns.bartonwatchbands.com/
Please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
