“I made a purchase around June 24. Never received the watch band despite getting notification that a USPS shipping label had been created. Customer service said they would ship another in it's place. July 14, same status on this one about shipping label created and still have not received either watch band. I like in the same city as their headquarters. No watch bands and not good follow up when I reach out to customer service for details. help!”
Thank you for your feedback, Alan.
I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
“I'd love to write a glowing review, but you see, I ordered in mid June and never received the band. Customer service said they would reship a new band July 1. Today is July 8 and still nothing. Even though it says a shipping lable was created in Austin, TX - where I live! Not impressed so far.”
Thank you for your feedback, Alan.
I’m sorry to hear about your experience and that our staff didn’t meet your expectations or the level of quality we strive for. Shipping is out of our control and sometimes that can regrettably cause delays. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
