“I au not happy, the shipment was supposed to arrive in Canada where I was but it took years to arrive. As a result it did not arrive on time and I left Canada.
Now I am back to LA, I send several messages for a reshipment but you won’t answer those messages.
I am really disappointed.”
“I like the band. BUT, the shipping and customer service at Barton is atrocious! It is so bad as to be almost unbelievable. I will never under any circumstance give them another penny of my money.”
Thank you for being a customer of Barton Watch Bands. Shipping is out of our control and so sometimes this causes regrettable delays in delivery times. We're sorry you had such a bad experience, even with customer service. We strive for customer satisfaction and are making strides to improve the process. Comments like yours help us do that.
Any time you need a refund or exchange, you can visit our returns portal here:
https://returns.bartonwatchbands.com/
For any further concerns, please email our support team at info@bartonwatchbands.com.
We hope that you will return to visit Barton Watch Bands and see if any new products we have to offer will earn back your business in the future.
The Barton Watch Band Team
“I have purchased quite a few watch bands from Barton over the years - much to the chagrin of my wife, probably close to 20. This is the only one I have been thoroughly disappointed with - material is not flexible at all - and the there is a seam on the underside that is quite annoying.
I will keep buying from Barton, but going to stick with canvas in the future”
Thank you for your feedback, John.
I’m sorry to hear about your experience and that our product didn’t meet your expectations this time. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
