“DO BOT BUY FROM THIS COMPANY! I bought this and another strap. It never arrived and I have been unable to contact anyone from Barton despite emails and phone calls. The package arrived at a UK airport but due to a some issue with Bartons account number with DHL it got returned to sender. It never made it out of the airport. They have taken my money and I have no watch straps.”
Thank you for being a customer of Barton Watch Bands. We're sorry you didn't get your order, and that you received such poor customer service. We certainly need to resolve this problem. Shipping is out of our control and sometimes that causes regrettable delays in delivery times. We strive for customer satisfaction and value your feedback to help us improve our process.
If your issue has still not been resolved, please email our support team again at info@bartonwatchbands.com.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team
