“I ordered this strap and another one. Both arrived and had a strong chemical odor to them. After 3 days it hasn’t improved. I don’t want to put that material on my skin.”
We can’t apologize enough for the odor issue you encountered with those striped NATOs. After you brought this to our attention, our inventory manager confirmed the issue was specific to the striped batch. We were happy to issue a full refund and get a different, odor-free band sent out to you immediately. Thanks for giving us the chance to make it right!
