Hey Wiese, Sorry to hear about the fraying of your band. You are not the first to bring this to our attention and we're actually working with our manufacturers and Barton product development team to update the design to help prevent this issue. We encourage you to shoot us an email at info@bartonwatchbands.com as all of our products and purchases carry a 100% satisfaction guarantee within the first year of purchase and we're happy to help make things right.
“I’m a fan of Barton’s straps, and have a 4 or 5. This is the first time I’ve been disappointed. In several areas on the surface of the strap, the sailcloth material has started to pill and the patches of fuzz are not very aesthetically nice, nor convey quality in the strap. Otherwise a very comfortable strap so it’s really too bad.”
Hey Ali, Sorry to hear about the fraying of your sailcloth band. That certainly should not be occurring so soon. We encourage you to shoot us an email at customerservice@bartonwatchbands.com as all of our products and purchases carry a 100% satisfaction guarantee and we're happy to help make things right.
