“1 month after ordering I haven't received the strap. The package tracker doesn't work since day 1 and customer service doesn't seem to care asking me to wait 1 month before reaching out. Not a pleased experience, and it hasn't finished yet...”
Thank you for your feedback, Claudia.
I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. I apologize again for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
