“I’ve liked all of my other bands from Barton. This particular sail cloth band frayed on me the first time unbuckling the band to remove from my wrist. Three weeks later it has just gotten worse over time since I’ve continued to use it. Probably should have returned but I didn’t. I bought another sailcloth strap in navy and it has not frayed nearly as much as my other gray one. These are the only Sailcloth straps I own so I don’t know if fraying around the holes is “normal”, it seems excessive for such little use. Quick release is amazing tho.”
Hey M Kimes, Sorry to hear about the fraying of your band. You are not the first to bring this to our attention and we're actually working with our manufacturers and Barton product development team to update the design to help prevent this issue. We encourage you to shoot us an email at info@bartonwatchbands.com as all of our products and purchases carry a 100% satisfaction guarantee within the first year of purchase and we're happy to help make things right.
“Band was very stiff and the fabric around the holes started fraying very quickly. Even if the strap softened up this would’ve likely bothered me. I returned it and BB replaced with a different strap with no hassle.”
Hey Matt, Sorry to hear about the fraying of your band. You are not the first to bring this to our attention and we're actually working with our manufacturers and Barton product development team to update the design to help prevent this issue. We encourage you to shoot us an email at info@bartonwatchbands.com as all of our products and purchases carry a 100% satisfaction guarantee within the first year of purchase and we're happy to help make things right.
