Thank you for being a Barton Watch Band customer. We're sorry that you never received your order. I'm sure that's extremely frustrating. Shipping is out of our control and that sometimes can cause regrettable delays in delivery times, or even lost orders. We strive for customer satisfaction and value your feedback to help us improve our process.
Please email our support team again at info@bartonwatchbands.com so we can resolve this issue.
For an exchange or refund, please visit our returns portal:
https://returns.bartonwatchbands.com/
We hope that you will continue to visit Barton Watch Bands and see what new products we have to offer in the future.
The Barton Watch Band Team