“Really wanted to love this strap. Been a fan of Barton for years. Read previous reviews and should have taken their advice. The strap is just too stiff. In addition the edges are sharp. After wearing the strap for just a few minutes my wrist is all marked up and irritated. Not sure why they didn’t just use a traditional rubber like other tropic straps, as a result, I had to return it. Just unwearable. Hope they come up with a new version that takes into all the feedback provided. For now there are much better and cheaper alternatives.”
Thank you for being a customer of Barton Watch Bands. We're sorry your item wasn't quite what you expected. We strive for customer satisfaction and are making strides to improve the process thanks to comments like yours.
For any further concerns, please email our support team at info@bartonwatchbands.com.
Any time you need a refund or exchange, you can visit our returns portal here:
https://returns.bartonwatchbands.com/
We hope that you will return to visit Barton Watch Bands to see the new products we have to offer in the future.
The Barton Watch Band Team
“This strap is very stiff compared to the offerings of other tropic strap manufacturers. The stiffness of this strap is the primary reason for the 3star review.”
Thank you for your feedback, Bob.
I’m sorry to hear about your experience and that our product didn’t meet your expectations or the level of quality we strive for. I apologize for any inconvenience this caused you.
Please know that we will be addressing this review with the team so they can learn from it and do better in the future.
Thank you for bringing this to our attention and please contact us at info@bartonwatchbands if we can assist you with anything further.
The Barton Watch Team
