“I’ve just received my 4th order from Beauty Affairs. Their range is amazing and there is always great promotions on so I don’t think I’ve ever paid full price. I love the free samples and bonus gifts. Quick delivery and on the one occasion that I had an issue with a gift card, they fixed it up straight away for me. Love this company!”
“Such a great site with helpful and efficient, friendly service. Good product line too. I especially like the Ordinary range, which is no frills and works.”
“I’ve only recently started buying from Beauty Affairs and I have to say I’m really impressed, firstly by how quickly Aubrey (customer service rep) got back to me, but also how friendly she was/is. It’s nice to be spoken to in the same kind of language that I’d use if I was working in a store, or how I’d like to be spoken to if I was walking into a store - as opposed to the inauthentic ‘chat bot’ style or the very dry online customer service that I normally get elsewhere. I’m impressed by Beauty Affair’s style thanks for all of the above. Thanks Aubrey. X”
“I’ve purchased many items over the years from Beauty Affairs and have experienced excellent service from the quality of products down to the quick delivery especially during hard times, my customer satisfaction has always been exceeded with your business and everything that goes along with it. I wanted to say a Huge Thank you from a very happy customer.”
“Such a variety of products and fast delivery. I will definitely be buying again very soon and I especially loved the extra samples and Gifts. Thank you”
“The perfect website for offering a wider range of products with an expedited delivery service and an amazing team of staff always willing to go above and beyond to offer their assistance.”
“Excellent assistance from Beauty Affairs Staff, they are all so helpful. No matter what your issue is, they do their best to help. I’ve had a number of shade matching issues recently, and their staff have been fantastic. So my feedback isn’t about a specific product, it’s about the high level of service from AB. It’s very encouraging when an online store is supportive of its customers. I think other online businesses could benefit a lot by adopting Beauty Affair approach to customer service.”
