“Love this company! I’ve made multiple orders and have been very impressed with the range of products and amazing customer service, plus the generous samples. Recently experienced a internal issue where my order was accidentally cancelled so I had to follow up to rectify. The beauty consultant got back to me almost immediately. She was so apologetic and understanding and resolved the matter promptly and professionally. It will not deter me from using Beauty Affairs in the future, I’ve recommended adore to my friends and family and look forward to my next purchase. ❤️”
“Easy to order online, great range of products and prices. Often receive or use discount or promo codes as well to reduce the cost. Good Loyalty Club. Orders arrive in super quick time. We have been customers of this company for a few years now and have placed many orders. Can safely claim them to be one of the best online retailers. Their prices are always competitive, service is excellent and delivery timeframe is just incredible. Thanks for making our experience so hassle-free!”
“Every time I've shopped with Beauty Affairs I've been impressed. Not just with their selection of items, but also with their numerous promos, offers, discounts, & gifts. It's clear that they really value their customer base which is why I'll keep coming back & recommending them to my friends & family. Plus, any time I've had a query or some tech issue, customer support is always so lovely & actually helpful. I really do feel like they care & are happy to help which is just so refreshing! Now that they have a rewards program, too it just makes it even better! Never change, Adore! You are the gold standard for online shopping & customer service!”
“My products arrived in record time from my order to my door. Carefully and thoughtfully packaged (as stated in their bio). This is the second time I have used this online company and I will definitely use them again. Great quality products, well-packaged and super-fast delivery! Well done!”
“I've shopped at Beauty Affairs for a few years now without a problem, however last week my package was stolen- at the fault of the courier. I purchased around $200+ of skincare and was completely devastated when it happened, as I didn't think I would be able to get it resent or refunded because it wasn't Beauty Affair’s fault. I contacted them and to my surprise, they immediately offered to resend or refund my purchase, not only that but they included a gift! I have never had such exceptional customer service from any other company in my whole life! Knowing they are a relatively small (compared to Sephora etc) Australian owned brand makes it even more impressive and I'm so happy (even excited) to know my money is going to a company that highly values its customers. I would encourage EVERYONE to shop here. Side note: they are also very budget inclusive with the range of products they carry which is always lovely. Thank you Beauty Affairs!!!!”
“Perfect and seamless experience. First time ordering from them. I ordered on April 8th which was just before the weekend. Received my parcel on 12th April. And yessss they graciously added a freebie for me.”
