Hi Kathleen,
We are so sorry to hear you had this experience when using the Essential Serum!
Keep in mind when applying the Serum, less is more! We recommend to wipe of any excess along the rip and do not re-dip the applicator, 1-dip is enough for both eyes!
Our Lash Babes can see results as early as week 4, but we recommend reviewing your results at week 12. Patience and Consistency are key!
Also, check out how our performance-based cosmetics work by reading our new blog post, here:
babelash.com/blogs/news/tagged/performance-based-cosmetics
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product
If you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com
“I’ve been using this for my eyelashes for the last couple of months and wow! It works y’all! I started seeing growth around 4-5 weeks, stay with it! I’m so happy to find an eyelash serum that actually works AND is half the price!”
“My lashes are longer and grew in quickly. I have Only been using it for about a month and notice a huge difference! I love it and am so happy I purchased this product!”
Hi Kelby,
I am SO sorry to hear you didn't love the serum! Most people can use the Essential Serum once per day every day without an issue however, some people do need to start off using the product slowly. Instead of using it every day, allow your eyes to completely re-adjust before applying it again. This means it might be 4-7 days in between applications which is fine! This allows your eyes to get used to the serum without a reaction. Keep in mind, when applying the product less is more. Don't re-dip the wand, 1 dip is enough for both eyes and apply to the upper lash line only.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product.
If you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com
“Love this serum and conditioner!! I always had naturally long, full lashes but after pregnancy I noticed a huge decline in length - even mascara couldn’t help! I’m just 2 weeks I’ve seen length coming back and it’s so exciting. Can’t wait to see my results as I continue to use this stuff! Definitely recommend!”
