“Doesn’t seem to be working and bottle not full with liquid. Brush has to be dip into bottle several times before being coated with liquid. Disappointed….always loved this product”
Hi Deborah,
We apologize you experienced this mishap! We want to ensure you have a positive experience!
Babe Lash products are manufactured in our on-site facilities and are subject to intensive Quality Checks by our production team. We ensure that all products are processed and sold within manufacturing regulations. Keep in mind our bottles can house up to 6ml of fluid, and a 2ml will not be full to the top, and will be about 1/4 full. Oftentimes heat exposure during shipping can play a factor.
If you find that with daily use your Babe Lash tube doesn’t last according to the specified supply, please let us know so that we can find a resolution.
Can I get some additional information from you?
What is the lot number listed on the bottle of serum? (typically a 4-6 digit number followed by the size and weight, located just under our distribution information.)
Once I get this information I will do some additional research and get back to you!
Thank you,
“This stuff is perfection in a bottle! This is my second bottle of serum. (I went several months in between bottles) my lashes had started to not be as thick and long after about 8-10 months of not using the serum. So i grabbed another bottle. Seriously, I see results in less than a week! My lashes grow so long and fill in. I use a little on my brows as well and they thicken up right away. This stuff is amazing!! And for the price you just cannot beat it. I will be a Babelash customer for life!”
“Very dissapointed in the packaging of the product! I wasn't given the opportunity to try this product because it had fallen apart which then caused the solution to dry up. I will not be purchasing again.”
Hi Savannah,
We are so sorry to hear you experienced this! We offer a 90-day Satisfaction Guarantee an would be more than happy to honor this with a replacement or refund.
If you find that with daily use your Babe Lash tube doesn’t last according to the specified supply, please let us know so that we can find a resolution.
Can I get some additional information from you?
What is the lot number listed on the bottle of serum? (typically a 4-6 digit number followed by the size and weight, located just under our distribution information.)
Once I get this information I will do some additional research and get back to you!
