“It's been such a long time since I purchased a beauty product that actually did what it said it would do. This product is great! I'm 64 years old and my lashes have been getting thinner and thinner but Babelash thickened them within two weeks! I also have dry eye and am super sensitive to this type of product. I had no issues with it bothering me.”
“I’m not sure why but my eyes burned when I awakened the next morning after slight and minimal application. They continued to burn the remainder of the day and day after”
Hi Niketa,
I am SO sorry to hear you didn't love the serum!
Most people can use the Essential Serum once per day every day without an issue however, some people do need to start off using the product slowly. Instead of using it every day, allow your eyes to completely re-adjust before applying it again. This means it might be 4-7 days in between applications which is fine! This allows your eyes to get used to the serum without a reaction. Keep in mind, when applying the product less is more. Don't re-dip the wand, 1 dip is enough for both eyes and apply to the upper lash line only.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product.
If you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com
Hi Kristina,
I am SO sorry to hear you didn't love the serum!
An ingredient in our serum can sometimes stimulate melanin production in some people's skin. Its almost like a tan line, but fear not it will go away once you stop using the product! Our Lash Babes have found that with spacing applications every 3-4 days this dissipates as you acclimate. Typically when this occurs, most people cover it with a little bit of make up!
Most people can use the Essential Serum once per day every day without an issue however, some people do need to start off using the product slowly. Instead of using it every day, allow your eyes to completely re-adjust before applying it again. This means it might be 4-7 days in between applications which is fine! This allows your eyes to get used to the serum without a reaction. Keep in mind, when applying the product less is more. Don't re-dip the wand, 1 dip is enough for both eyes a
nd apply to the upper lash line only.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product.
If you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com
“I like the product but the container it was in was broken when I got it. The golden lid came apart from the wand so I lost over half the product due to spill and leaking. I was very upset to spend that much money on wasted product due to faulty container.”
Hi Hilary,
We are so sorry to hear you received your Essential Serum in this state!
We offer a 90-day Satisfaction Guarantee and want to ensure you have a positive experience!
Can I get some additional information from you?
what is the lot number listed on the bottle of serum?
Once I get this information I will do some additional research and get back to you!
Should you have any additional feedback or questions please do not hesitate to reach out to us directly at info@babelash.com
